Privacy Policy
Popula Group Company Limited (hereinafter referred to as “Popula,” “we,” “us,” or “our”) attaches great importance to your privacy protection. Before using this website (www.popula-air.com) and related services, please carefully read and fully understand the entire content of this Privacy Policy. If you do not agree with any term of this Policy, please do not continue to use this website; by continuing to access, browse, or use this website, you acknowledge and accept all terms of this Policy.
We adhere to the principles of accountability, purpose limitation, consent, data minimisation, security, user participation, and transparency, and are committed to protecting your personal information.
1. Information We Collect
We may collect information that you voluntarily provide, including but not limited to:
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Contact details: such as your name, company name, email address, phone number, postal address, etc.
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Enquiry information: content submitted through website enquiries, online messages, request for materials, or job applications.
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Device and browsing information: such as IP address, browser type, access time, pages viewed, etc. (automatically collected via cookies and similar technologies).
We do not actively collect sensitive personal information (e.g., biometric data, financial account details, etc.).
2. How We Use Your Information
The information we collect is used for the following purposes:
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Responding to your enquiries, quotations, and service requests;
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Processing your orders and sample applications (sample orders delivered within 1 day, inquiries responded to within 1 hour);
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Sending you product updates, technical news, and exhibition invitations (you may unsubscribe at any time);
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Improving website experience and service quality;
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Fulfilling other obligations required by laws and regulations.
3. Information Sharing and Disclosure
We undertake not to sell or rent your personal information to any third party. We may share your information in the following circumstances:
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With your explicit consent – sharing with other parties;
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As necessary for contract performance – sharing necessary information with logistics, payment, and other partners;
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As required by laws and regulations or by lawful orders from government authorities;
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When necessary to protect the legitimate rights and interests of Popula, our users, or the public.
We sign strict confidentiality agreements with any third parties with whom we share information, requiring them to process your personal information in accordance with this Policy and applicable laws.
4. Use of Cookies
This website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyse website traffic, and optimise our services. You may refuse or delete cookies through your browser settings, but this may affect certain functionality of the website.
5. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction:
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Use of encrypted transmission (SSL/TLS) to secure data in transit;
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Establishment of strict internal access controls, granting access only to authorised personnel;
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Regular security audits and vulnerability scanning;
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Retention of information only for as long as reasonably necessary to fulfil the purposes described herein, or as required by applicable laws.
6. Your Rights
Under the Personal Information Protection Law of the People’s Republic of China and other applicable regulations, you have the following rights:
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Right to know: to understand how we collect and use your personal information;
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Right to access: to request access to the personal information we hold about you;
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Right to rectification: to request correction of inaccurate or incomplete information;
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Right to erasure: to request deletion of your personal information under statutory conditions;
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Right to withdraw consent: to withdraw your consent to our processing at any time (without affecting the lawfulness of processing based on consent before its withdrawal);
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Right to account cancellation: to apply for cancellation of your registered account.
If you wish to exercise any of these rights, please contact us via the details provided below.
7. Children’s Privacy
This website is not intended for children. We do not knowingly collect personal information from children. If you become aware that we have inadvertently collected information from a child, please contact us promptly, and we will delete it as soon as possible.
8. International Data Transfers
Our products are sold in over 70 countries and regions worldwide. If you are located outside China, your personal information may be transferred to and processed in China in accordance with Chinese laws. We will take appropriate safeguards (such as standard contractual clauses) to ensure the lawfulness of such transfers.
9. Updates to this Policy
We may revise this Privacy Policy from time to time. The updated version will be posted on this page with an effective date. Material changes will be notified via website announcements, email, or other means. We encourage you to review this page periodically for the latest information.
10. Contact Us
If you have any questions, comments, or wish to exercise your rights regarding this Privacy Policy, please contact us at:
Popula Group Company Limited
Address: Xincheng Industrial Zone, Shishan, Nanhai District, Foshan City, Guangdong Province, China
Mob: +86-13676219124
Email: info@popula-air.com
Websites: www.popula-air.com
